Privacy Policy

Updated on 09.01.2025

This policy is written and personalised for visitors of www.ceramicasantagostino.it website. This document annuls and replaces in its entirety the previous cookies document.

WEBSITE POLICY PURSUANT TO THE PROVISIONS OF ART. 13 OF EUROPEAN REGULATION 2016/679 (GDPR)

Specific summary information will progressively be indicated or displayed on website pages dedicated to particular services on request requiring the submission of data collection forms. We also inform you that, to provide a complete service, our website may contain links to other websites, not managed by Ceramica Sant’Agostino S.p.A. Ceramica Sant’Agostino S.p.A. is not responsible for errors, contents, cookies, publication of illegal moral content, advertising, banners or files that do not comply with the laws in force and the respect of Privacy laws by sites not managed by the Controller.

Ceramica Sant’Agostino S.p.A. , in its capacity as Data Controller of your personal data, pursuant to and in accordance with article 13 of European Regulation 2016/679, hereby informs you that the aforementioned regulation establishes the protection of data subjects as regards personal data processing and that said processing shall be grounded in the principles of propriety, lawfulness, transparency and shall ensure the protection of your confidentiality and rights. Personal data and information submitted by you or otherwise acquired while using the website shall be processed in compliance with provisions set forth in the aforementioned legislation and confidentiality requirements established therein.

DATA SUBJECTS AND STORAGE TIME

A) users (navigators) of www.ceramicasantagostino.it website

During browsing, the IT systems and software procedures necessary for the operation of the Website acquire certain personal data, the transmission of which is implicit in the use of Internet communication protocols, such as (by way of example) IP addresses or domain names of computers and terminals used by users, URI/URL (Uniform Resource Identifier/Locator) addresses of the requested resources, the time of the request, the size of the file obtained, and other parameters relating to the user’s operating system.

For further details, please consult the Cookie Policy available on the Website.

Browsing data are retained for the periods indicated in the Cookie Policy.

PERSONAL DATA PROCESSING METHODS

Your personal data will be processed electronically and/or telematically, through the use of cookies (as indicated in the cookie policy available on the site), in compliance with the procedures indicated as per articles 6, 32 of the GDPR and through the adoption of the appropriate security measures provided.

MEDIA PLATFORMS

Ceramica Sant’Agostino S.p.A. may also provide links to other social media platforms which lead to servers installed by individuals or organisations over which it has no control. Ceramica Sant’Agostino S.p.A. provides no representation, nor does it take any responsibility for the accuracy or any other aspect of the information available on such sites. The link to a third-party website cannot be understood as validation, on behalf of Ceramica Sant’Agostino S.p.A. , nor on behalf of the said third party, of the products and services of others or of the said third party. Ceramica Sant’Agostino S.p.A. does not issue declarations or guarantees as to the use or filing of the user’s data with third-party sites. We invite our users to examine the privacy policy that governs the third-party sites linked to our website carefully to have a complete view of the possible use of your personal data

RECIPIENTS OF PERSONAL DATA AND DATA DISSEMINATION

Your data will be processed by duly authorised staff and will be be processed by third parties belonging, by way of example, to the following categories:

• external entities providing in-cloud services;

• technical assistance providers;

• external companies providing services for the management of IT-system, including server hosting and backup services;

• third-party companies providing third-party services

The subjects belonging to the above categories operate, in some cases, as data controllers specifically appointed by the Data Controller in compliance with Article 28 GDPR, and in other cases completely autonomously as separate data controllers, it being understood that, in the latter case, the communication of your personal data to such autonomous data controllers is made solely for the purposes of pursuing the purposes indicated in this information notice.

You may request the full list by writing to the Controller

Your data will not be distributed.

RETENTION PERIOD

The navigation data are stored for the time frames specified in the cookie policy, which is available on the site.

TRANSFER OF PERSONAL DATA

For data processed by cookies only, your data will be transferred to countries outside the European Union as indicated in the cookie policy of the companies providing the third-party cookie services. For more information, contact privacy@ceramicasantagostino.it

DATA CONTROLLER

The Data Controller is CERAMICA SANT’AGOSTINO S.P.A. with registered office in Via Statale, 247 , 44047 Località Sant'Agostino - Terre del Reno (FE); E-mail: privacy@ceramicasantagostino.it; Ph + 39 0532 844111; Vat. 00531230381 – ITALY in the person of its pro tempore Legal Representative. The Data Controller has appointed a Data Protection Officer (“DPO”), whom you can contact to exercise your rights, as well as to receive any information concerning them and/or this Policy Statement, by writing to: dpo@ceramicasantagostino.it

You have the right to obtain from the Data Controller the erasure (right to be forgotten), limitation, updating, rectification, portability, objection to the processing of personal data concerning you, and in general you can exercise all the rights provided for in Articles 15, 16, 17, 18, 19, 20, 21, 22 of European Regulation 2016/679 by sending an e-mail to privacy@ceramicasantagostino.it .

You also have the right to lodge a complaint with the Supervisory Authority.

RIGHTS OF DATA SUBJECTS

EU Reg. 2016/679: Articles 15, 16, 17, 18, 19, 20, 21, 22 - Rights of the data subject

1. The data subject is entitled to obtain confirmation as to the existence or otherwise of personal data concerning them, even if said data is yet to be recorded, and the disclosure of said data in an intelligible form, as well as to lodge a complaint with the Supervisory Authority.

2. The data subject has the right to receive the following information:

a) the source of personal data;

b) the purposes and processing methods;

c) the logic applied in the event processing is carried out by electronic instruments;

d) the identification details of the data controller, of the processors and of the appointed representative according to art. 5, para. 2;

e) the subjects and categories of subjects to whom the personal data may be disclosed or who may become aware of said data in their capacity as designated representative in the country, as data processors or personnel authorised to process personal data.

3. The data subject is entitled to obtain:

a) the updating, rectification or, if interested, the integration of data;

b) the erasure and transformation into anonymous form of any unlawfully processed data or data blocks, including those whose retention is not required in relation to purposes for which data were collected or successively processed;

c) certification that operations specified in letters a) and b) have been disclosed, together with their content, to the people to which data has been disclosed or provided, unless this proves impossible or requires the use of means clearly disproportionate to the right being protected;

d) data portability.

4. The data subject is entitled to raise a total or partial objection:

a) for legitimate reasons, to the processing of the personal data concerning them, even if pertaining to the purpose of collection;

b) to the processing of personal data for the purpose of sending advertising materials or making direct sales or for carrying out market surveys or sales communications.